Useful Information
Important Information Historical Medical Premium Increase Levy Customer Notice e-Communication Service
e-Communication Service Terms & Conditions：
By registering for the e-Communication service, I understand and agree that:
- No hard copies of the documents stated in the following list will be issued until YF Life Insurance International Ltd. (“the Company”) has received a request to cancel the e-Communication service from Policy Owner. Policy owner should check email regularly and activate notifications for YFLink in order to receive e-documents.
- Whenever a document is uploaded onto the YFLink Document Library, it is deemed to be successfully delivered.
- If notification delivery fails due to an invalid email address, the Company will not be held responsible for any loss incurred nor will it reprint a hard copy. Policy Owner should inform the Company as soon as possible in the event of any change of email address and/or mobile phone number.
- The Company reserves the right to update the following list without prior notice.
- When opting to cancel the e-Communication service, a policy owner should submit a written request through their consultant or contact our Customer Service Officer.
e-documents list
- Autopay Rejection Notice
- Annual Statement
- Annual Statement-Illustration Document
- Hospital Benefit Adjustment Notice
- Notice of Rejected Direct Debit Authorization
- Non-Payment of Premium Confirmation (Skip Payment)
- Official Receipt
- Premium Notice
- Premium Due Notice / Notice of Failure of Direct Debit Authorization
- Quarterly Statement
- Renewal Notice
- Annuity Payout Annual Statement
- Annuity Payout Confirmation Letter
- Deposit "Reserved Renewal Premium" Notice
- e-Policy Card Letter
- Policy / Coverage Expiry Letter
- Premium Expiry Notification
- Proof of Premium Payment (Not applicable for Macau)
- Value-added Services Endorsement
(Last update date: 4/3/2024)
