VHIS is an initiative backed by the government of the HKSAR. It is a medical insurance plan that sets standardized policy terms and basic benefit coverage for surgeries, therapies and hospitalization benefits that are applicable worldwide. The plan covers unknown pre-existing conditions, guarantees renewal up to the age of 100, and provides you with a free choice of healthcare service providers and ward class. Qualifying premiums paid for VHIS are tax deductible, at up to HK$8,000 per insured person per year.

VHIS covers insurance products that provide hospital insurance protection of indemnity nature bought by individuals for themselves and their families. It will reimburse the actual expenses for various healthcare services.

There are two types of plans for selection under VHIS – Standard Plan and Flexi Plan. Standard Plan provides standardized basic protection according to the minimum requirements set by the Government. Flexi Plan provides enhanced protection such as better benefit limits and coverage.

TaxVantage Prestige Medical Plan (Flexi Plan), TaxVantage PrimeChoice Medical Plan (Flexi Plan) and TaxVantage Medical Plan (Standard Plan) are available for your selection.

TaxVantage Medical Plan is a Standard Plan while TaxVantage PrimeChoice Medical Plan and TaxVantage Prestige Medical Plan are Flexi Plans under the Voluntary Health Insurance Scheme (VHIS) implemented by the government of the HKSAR. The coverage under the VHIS Standard Plan includes basic protection; while the Flexi Plan provides enhanced protection, e.g. higher benefit amount, extra medical coverage and a variety of product choices. Details are as follows:

Please refer to the product brochures for further details and exclusions of the above features.

Yes. Any such change would take effect on the Policy Anniversary Date. You should raise such a request well before the Policy Anniversary Date.

If you have signed up for a Standard Plan policy, the Company will offer the Standard Plan for renewal on the Policy Anniversary Date by default. You are also allowed to choose our Flexi Plan as an additional option for renewal. However, any upgrade of benefit to Flexi Plan requires your application to go through the underwriting process.

On the other hand, if you have signed up for a Flexi Plan policy, the Company will offer the same plan level of Flexi Plan for renewal on the Policy Anniversary Date by default. If you are not willing to accept the Flexi Plan offered for renewal you are allowed to choose our Standard Plan as the fall-back renewal option. You should raise any such request well before the renewal date.

Premiums paid by a Hong Kong citizen for himself/herself and his/her specified dependant(s) for TaxVantage Prestige Medical Plan, TaxVantage PrimeChoice Medical Plan and/or TaxVantage Medical Plan on or after April 1, 2019 are qualified for a tax deduction. Premiums paid can be claimed for tax deduction up to HK$8,000 per Insured Person per year. For details of the tax deduction arrangement and illustrative examples, please refer to the website of VHIS at https://www.vhis.gov.hk/en/consumer_corner/tax-deduction.html and the website of the Inland Revenue Department.

No. You should claim tax deduction in respect of the premiums paid in that year of assessment.

Since you paid the qualifying premium on March 1, 2020 (i.e. in the 2019/2020 assessment year) instead of in the 2020/2021 assessment year, you may claim the tax deduction for the 2019/2020 assessment year. To be eligible for tax deduction claim under 2020/2021 tax assessment year, the premium must be paid on or after April 1, 2020.

The detailed interpretation of the VHIS qualifying premium can be found in the Inland Revenue Ordinance (Cap. 112). According to the Inland Revenue Ordinance, the net premium for VHIS in every year of tax assessment paid by the policyholder, i.e., excluding the premium for supplementary benefits, levy and premium discount, will be treated as qualifying premium. Proof of Premium Payment will then be issued for the purposes of tax deduction.

Customers may make enquiries and lodge complaints directly with us via our customer service hotline at 2533 5555, or through the following channels:

(a) Voluntary Health Insurance Scheme (VHIS) Office implemented by the government of the HKSAR (for issues specific to the VHIS, including product availability, features of Certified Plans and compliance with the Code of Practice for Insurance Companies under the Ambit of the Voluntary Health Insurance Scheme);

(b) Insurance Authority (for issues concerning the general conduct of insurance companies and intermediaries); and

(c) Inland Revenue Department (for issues concerning claims for tax deduction).

Before a dispute is referred to a Hong Kong court, customers may use alternative means of dispute resolution, including but not limited to mediation and adjudication through the Insurance Complaints Bureau, or other means of mediation and arbitration as mutually agreed between Policy Holders and Companies.