Useful Information

e-Communication Service Terms & Conditions:

By registering for the e-Communication service, I understand and agree that: 

  • No hard copies of the documents stated in the following list will be issued until YF Life Insurance International Ltd. (“the Company”) has received a request to cancel the e-Communication service from Policy Owner. Policy owner should check email regularly and activate notifications for YFLink in order to receive e-documents.
  • Whenever a document is uploaded onto the YFLink Document Library, it is deemed to be successfully delivered.
  • If notification delivery fails due to an invalid email address, the Company will not be held responsible for any loss incurred nor will it reprint a hard copy. Policy Owner should inform the Company as soon as possible in the event of any change of email address and/or mobile phone number.
  • The Company reserves the right to update the following list without prior notice.
  • When opting to cancel the e-Communication service, a policy owner should submit a written request through their consultant or contact our Customer Service Officer.

e-documents list

  • Autopay Rejection Notice
  • Annual Statement
  • Annual Statement-Illustration Document
  • Hospital Benefit Adjustment Notice
  • Notice of Rejected Direct Debit Authorization
  • Non-Payment of Premium Confirmation (Skip Payment)
  • Official Receipt
  • Premium Notice
  • Premium Due Notice / Notice of Failure of Direct Debit Authorization
  • Quarterly Statement
  • Renewal Notice
  • Annuity Payout Annual Statement
  • Annuity Payout Confirmation Letter
  • Deposit "Reserved Renewal Premium" Notice
  • e-Policy Card Letter
  • Policy / Coverage Expiry Letter
  • Premium Expiry Notification
  • Proof of Premium Payment (Not applicable for Macau)
  • Value-added Services Endorsement

(Last update date: 4/3/2024)

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