Beware of Fraudulent Websites

YF Life (the "Company") has become aware that fraudsters are operating, or have operated fraudulent website(s) ("Fraudulent Website(s)”) which may look very similar to the Company's official website. Please note that the Company’s official website is yflife.com. Please do not conduct any transactions on Fraudulent Websites or through suspicious third-party weblinks or websites. The Company has reported the existence of this Fraudulent Website to the relevant regulatory bodies. If any customer or member of the public encounters/has encountered a suspicious website claiming to represent the Company, please call the Company’s Customer Service Hotline at: Hong Kong (852)2533 5555 or Macau (853)2832 2622.

If you believe you have fallen prey to a scam, please immediately report to any local Police Station or contact Anti-Deception Coordination Centre of the Hong Kong Police Force by calling the Anti-Scam Helpline 18222/ Macao Judiciary Police Anti-Fraud Enquiry Hotline 8800 7777.

Employee Benefits

Excellent efficiency to serve you

Our commitment to offer prompt turn-around time, we are pleased to have achieved highly efficient average processing times as follows:

Enrollment

Enrollment

Member movement

8 working days

Claims

Claims

Hospitalization Claim

8 working days

Out-patient / Dental Claims

5 - 7 working days

Enquiry

Enquiry

Telephone

1 working day

Written

3 working days

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