Important Update: Business Transformation

To align with the business development strategies, new policy applications and renewal policy of group life and group medical plans would not be accepted effective Jun 1, 2025. The policies of the existing clients will remain in effect until their Policy Anniversary termination date.

Employee Benefits Heath Talk for Clients (Free of Charge)

Employee Benefits Heath Talk for Clients

Please note that Employee Benefits “Out-Patient Insurance Plan” will be terminated with effect from Jun 1, 2023. All new applications effecting from Jun 1, 2023 and onwards will no longer be accepted.

Due to system maintenance, all Employee Benefits web services and YFLink Mobile App will be temporarily suspended on Jun 11, 2022 (Sat) from 3:00am to 9:00am. We apologize for any inconvenience caused.

In view of the current situation of COVID-19, the Employee Benefits customer service counters of YF Life Insurance is resumed normal with effect from today.

To safeguard our customers and staff and mitigate infection risks of COVID-19, the Employee Benefits customer service counters at YF Life Insurance will be temporarily closed from March 3, 2022 until further notice. During this period, customers are welcome to call our hotline 2533 5511 for enquiries.

Due to system maintenance, all Employee Benefits web services and YFLink / Connect Mobile Apps will be temporarily suspended on Jul 18, 2021 (Sun) from 6:00am to 11:00am. We apologize for any inconvenience caused.

Due to system maintenance, all Employee Benefits web services and YF Life Connect Mobile App will be temporarily suspended on Jun 13, 2021 (Sun) from 1:00am to 9:00am. We apologize for any inconvenience caused.

Due to system maintenance, YF Life Connect Mobile App will be temporarily suspended from February 18, 2021 (Thur) at 00:00am to 09:00am. We apologize for any inconvenience caused.

Due to system maintenance, all Employee Benefits web services and YF Life Connect Mobile App will be temporarily suspended from Jun 13, 2020 (Sat) at 10:00pm to Jun 14, 2020 (Sun) 5:00pm. We apologize for any inconvenience caused.

Due to system maintenance, YF Life Connect Mobile App will be temporarily suspended from May 31, 2020 (Sun) at 00:00am 03:00pm. We apologize for any inconvenience caused.

Due to system maintenance, YF Life Connect Mobile App will be temporarily suspended from Apr 10, 2020 (Fri) at 09:00am to Apr 12, 2020 (Sun) 12:00pm. We apologize for any inconvenience caused.

To cope with our business expansion and to enhance our quality customer services, our Customer Service Center, currently located in Wanchai, will be relocated to Suite 1208, 12/F, Tower 6, The Gateway, 9 Canton Road, Tsimshatsui, Hong Kong, with effect from October 8, 2019. The location of our head office, at 27/F, YF Life Tower, 33 Lockhart Road, Wanchai, Hong Kong, remains unchanged.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from Jun 20, 2019 (Thu) at 07:00am to 09:00am. We apologize for any inconvenience caused.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from Mar 22, 2019 (Fri) at 07:00pm to Mar 24, 2019 (Sun) 09:00pm. We apologize for any inconvenience caused.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from February 22, 2019 (Friday) 6:00pm to February 23, 2019 (Saturday) 6:00pm. We apologize for any inconvenience caused.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 12, 2018 (Sat) at 03:00pm to May 13, 2018 (Sun) 03:00pm. We apologize for any inconvenience caused.

Please be informed that starting from 1 January 2018, the Insurance Authority will collect a levy on insurance premiums from policy holders through insurance companies.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 06, 2017 (Sat) at 03:00pm to May 07, 2017 (Sun) at 03:00pm. We apologize for any inconvenience caused.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from Jan 13, 2017 (Fri) at 09:00pm to Jan 16, 2017 (Mon) at 09:00am. We apologize for any inconvenience caused.

Change of Employee Benefits Correspondence Address/Hotline and Relocation of Customer Service Center.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Oct 9, 2016 (Sun) from 6:00am to 3:00pm. We apologize for any inconvenience caused.

Please note that MassMutual Employee Benefits – “Student Protection Plan” will be terminated with effect from Jul 1, 2016. All new applications effecting from Jul 1, 2016 and onwards will no longer be accepted.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Nov 14, 2015(Sat) from 10:00am to 3:00pm. We apologize for any inconvenience caused.

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Aug 16, 2015(Sun) from 9:00am to 5:00pm. We apologize for any inconvenience caused.

Employee Benefits Enquiry System will be suspended from Mar 14, 2015 15:00(Sat) to Mar 15, 2015 15:00(Sun), we apologize for any inconvenience caused.

For policy commencing from Oct 1, 2014 and onwards, a premium adjustment will be applied to the “Voluntary Group Assurance Plan – Dental Care” (“VGA Dental Plan”), while all terms & benefits will remain unchanged. Please refer to the Company’s website ‘Employee Benefits/Form Download’ for details.

As an extension to the ‘Stewards Enrichment Practice’ program launched on Aug 01, 2013, the free counseling service coupon is now available for download here, where employees could enjoy a free consultation session with a printed copy. Provision of free counseling service is subject to change without prior notice.

MassMutual Asia launched "Enrichment Practice" program, for policy commenced effective from 1st August, 2013, members are given service coupon for free counseling service. Distribution of coupon is subject to change without prior notice.

Collect call service for worldwide emergency assistance is discontinued with effect from Mar 01, 2013, member from overseas please call IPA’s Worldwide Emergency Assistance Services Hotline at (852) 2862 0101 by IDD for emergency assistance. We apologize for any inconvenience.

Change of our fax number from 2521 8039 to 2919 9233

Due to the low utilization, with immediate effect, our "Phone Easy Service Line”(2919 9399) will connect to our Customer Service Hotline directly and our Customer Service Officers will provide quality services for you. You may also call Customer Service Hotline at (852) 2919 9111 or login our EB Enquiry System, if applicable, for any enquiry.

Bank of China - Direct Deposit and Cheque Deposit

MassMutual Asia launched "Better-Life Wellness Program" - Extend the scope of employee benefits, provide personal and family counseling services.

Recognition for Professional and Efficient Claims Services: MassMutual Asia Employee Benefits obtained 'Hong Kong Q-Mark Service Scheme' Certification