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- YF Life Policy Card
- YF Life Platinum Concierge Card
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YF Life Policy CardWorldwide Emergency Assistance Benefits
- 1. Travel assistance
- 2. Tracing and retrieval of lost luggage
- 3. Legal assistance
- 4. Emergency rerouting arrangement
- 5. Arrangement of return to country of residence at short notice
- 6. Medical attention, telephone medical advice, evaluation and referral appointment
- 7. Emergency evacuation arrangement
- 8. Arrangement for repatriation after treatment
- 9. Dispatch of essential medication and medical equipment
- 10. Medical monitoring
- 11. Compassionate visit arrangement
- 12. Return of unattended dependent child(ren) to country of residence
- 13. Arrangement of hotel accommodation for convalescence
- 14. Repatriation of mortal remains/ ashes arrangement
Remarks- 1. Persons insured with an in-force policy of YF Life Insurance International Ltd. (“YF Life”) are eligible for HELPLINE EXPRESS.
- 2. HELPLINE EXPRESS is only a referral service which is provided by a third-party service provider to persons insured by YF Life. The actual fee for services rendered should be borne by the user.
- 3. HELPLINE EXPRESS is provided by a third-party service provider to persons insured by YF Life. YF Life shall not be liable for any loss or damage arising from the use of this service, payment to any third parties via this service, the purchase of goods/services or for the quality of the purchased goods/services.
- 4. Policies such as hospital and surgical benefits has already incorporated the 14 benefits under the Worldwide Emergency Assistance Benefit scheme of which 7 of them are arranged and paid for by the third-party service provider. In addition, services also include “Deposit Guarantee for Hospital Admission”. For details, please refer to the Service Details and T&C of YF GO! One-stop Value-added Service.
- 5. The use of HELPLINE EXPRESS and its card is governed by the Terms and Conditions of the HELPLINE EXPRESS Provisions issued by YF Life, and the third-party service provider.
- 6. YF Life reserves the right to amend any terms and conditions, and terminate this HELPLINE EXPRESS Service without prior notice.
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YF Life Platinum Concierge CardWorldwide Emergency Assistance BenefitsServices arranged and paid by the service center as necessary:
- 1. Emergency evacuation (including transfer charges)
- 2. Hotel room accommodation for convalescence (up to US$750)
- 3. Compassionate visit (air tickets plus up to US$750 for accommodation)
- 4. Return of unattended dependent child(ren) to country of residence (including air ticket(s) and fees for escort)
- 5. Repatriation after treatment (including transfer charges and air ticket)
- 6. Unexpected return to country of residence (including air ticket)
- 7. Repatriation of mortal remains/ ashes (including all repatriation charges)
Services arranged by the service center but paid by cardholder: - 8. Deposit guarantee for hospital admission (up to US$7,500 and interest free)
- 9. Dispatch of essential medication and medical equipment
Enquiry and free services offered by the service center: - 10. Telephone medical advice, evaluation and referral
- 11. Medical monitoring
- 12. Travel assistance
- 13. Emergency rerouting arrangement
- 14. Legal assistance
Remarks- 1. The above worldwide emergency assistance benefits are provided by a third-party service provider to persons insured by YF Life Insurance International Ltd. (“YF Life”). YF Life shall not be liable for any loss or damage arising from the use of this service, payment to any third parties via this service, the purchase of goods/services or for the quality of the purchased goods/services.
- 2. Persons insured with an in-force policy of YF Life are eligible for YF Life PLATINUM Concierge Service Hotline.
- 3. The use of Service Hotline is governed by the Terms and Conditions of the Service Hotline Provisions issued by YF Life , and the third-party service provider.
- 4. YF Life reserves the right to amend any terms and conditions, and terminate this Service Hotline without prior notice.
